Documentation

Get an overview of your account activity, automation performance, and recent platform insights.

View, search, filter, and manage all published, scheduled, and draft posts in one place.

Create new posts, edit existing content, and schedule posts across your connected social platforms.

Create and manage automated product posting campaigns from your connected e-commerce stores.

Organize and manage post tags to categorize content and improve filtering.

View and manage all automation workflows running on your connected social media accounts.

Respond automatically when someone sends you a direct message on Instagram or Facebook.

Trigger automations when someone comments on your feed posts — any post or a specific post.

Trigger automations when someone comments on your reels — any reel or a specific reel.

Respond automatically when someone replies to your Instagram or Facebook stories.

Premium live-comment automations for Instagram and Facebook Live (Creator and Growth).

Automatically send links to users through DMs when they comment or message specific keywords and any words.

Automatically send FAQs to users through DMs when they comment or message specific keywords and any words.

Automatically send quick reply buttons to users through DMs when they comment or message specific keywords and any words.

Automatically send products to users through DMs when they comment or message specific keywords and any words.

Automatically send images to users through DMs when they comment or message specific keywords and any words.

Automatically send video to users through DMs when they comment or message specific keywords and any words.

Automatically send audio to users through DMs when they comment or message specific keywords and any words.

Automatically send file to users through DMs when they comment or message specific keywords and any words.

Automatically detect and moderate unwanted, spam, or inappropriate comments.

Send automated responses when users mention your account in their Instagram stories.

Automatically greet users with a welcome message when they start a new conversation.

Provide predefined conversation starters to encourage user interaction in direct messages.

Create a permanent menu inside Messenger to guide users through automated actions.

Build advanced multi-step conversation flows to guide users through automated interactions.

View and manage all contacts collected through automations, including emails and phone numbers.

Manage Instagram DMs — triage unread chats, reply, leave notes, set reminders, and take over from automation.

View and manage all generic templates used in automations and social media posts.

Create, edit, and configure generic template cards used in automated conversations.

Manage your uploaded media files, including images, videos, and other media files.

Create and manage your Link in Bio pages with customizable templates and layouts.

Create custom forms, manage fields, and view user submissions.

Track performance metrics such as engagement, reach, comments, and top-performing posts.

Manage your subscription plan, billing details, and payment history.

Earn points, claim rewards, invite friends, and apply credits on Paddle billing.

Full catalog of referral milestones, direct bonuses, migration bonus, and redemption timing.

Track people who signed up with your referral link and their reward status.

Review earn, release, and redemption activity for your rewards wallet.

Review in-app alerts for posts, limits, billing, connections, team, and system events.

Fix plan-locked accounts, reconnect socials, DM budget limits, and common automation errors.

Configure your account preferences, social connections, store integrations, and security settings.